50 Most Common Pronunciations You Should Know

 

50 Most Common Pronunciations, You Should Know

Note: While this list provides a general overview of common pronunciations, specific accents and dialects may influence the actual pronunciations used in different regions or call centers.

Greetings and Introductions

1. Hello: /həˈloʊ/
2. Good morning/afternoon/evening: /ɡʊd ˈmɔrnɪŋ/ /ɡʊd æftərˈnuːn/ /ɡʊd ˈiːvnɪŋ/
3. Thank you for calling [Company Name]: /θæŋk juː fər ˈkɔːlɪŋ [kʌmpəni neɪm]/
4. My name is [Your Name]: /maɪ neɪm ɪz [jɔr neɪm]/
5. How may I help you today? /haʊ meɪ aɪ hɛlp juː təˈdeɪ/

Customer Information

6. May I have your name, please? /meɪ aɪ həv jɔr neɪm, pliːz/
7. Could you please provide your account number? /kʊd juː pliːz prəvaɪd jɔr əˈkaʊnt nʌmbər/
8. What is your phone number? /wɒt ɪz jɔr foʊn nʌmbər/
9. Can you confirm your address? /kæn juː kənˈfɜrm jɔr əˈdres/
10. I'm sorry, could you repeat that? /aɪm ˈsɔri, kʊd juː rɪpiːt ðæt/

Problem Resolution

11. I understand your concern. /aɪ ʌndərˈstænd jɔr kənˈsɜrn/
12. Let me check on that for you. /lɛt mi tʃɛk ɒn ðæt fər juː/
13. I'll be happy to assist you. /aɪl bi hæpi tə əˈsɪst juː/
14. We're working on resolving this issue. /wɪər ˈwɜrkɪŋ ɒn rɪˈzɒlvɪŋ ðɪs ɪʃuː/
15. Please hold while I transfer you to the appropriate department. /pliːz hoʊld wʌɪl aɪ trænsfər juː tuː ði əˈproʊpriət dɪˈpɑrtmənt/

Closing the Call

16. Thank you for contacting [Company Name]. /θæŋk juː fər kənˈtækɪŋ [kʌmpəni neɪm]/
17. Is there anything else I can help you with today? /ɪz ðɛr ˈɛnɪθɪŋ ɛls aɪ kæn hɛlp juː wɪð təˈdeɪ/
18. Have a great day. /həv ə ɡreɪt deɪ/
19. Thank you for your patience. /θæŋk juː fər jɔr peɪʃəns/
20. I hope you have a pleasant day. /aɪ hoʊp juː həv ə ˈplɛzənt deɪ/

Additional Words and Phrases

21. Please /pliːz/
22. Thank you /θæŋk juː/
23. You're welcome /jɔr ˈwɛlkəm/
24. I apologize /aɪ əˈpɒlədʒaɪz/
25. Certainly /ˈsɜrtənlɪ/
26. Definitely /ˈdɛfɪnɪtlɪ/
27. Unfortunately /ʌnˈfɔrtʃənɪtlɪ/
28. However /haʊˈɛvər/
29. Therefore /ˈðɛrfɔr/
30. Please note /pliːz noʊt/
31. I'm sorry to hear that. /aɪm ˈsɔri tu hɪr ðæt/
32. I understand your frustration. /aɪ ʌndərˈstænd jɔr frʌˈstreɪʃn/
33. I'll make sure to follow up on that. /aɪl meɪk ʃʊr tə fɒloʊ ʌp ɒn ðæt/
34. Please let me know if you have any other questions. /pliːz lɛt mi noʊ ɪf juː həv ˈɛni ʌðər kwɛʃtʃənz/
35. We value your feedback. /wi væljuː jɔr fiːdbæk/
36. Please don't hesitate to contact us again. /pliːz ˈdəʊnt hɛzɪteɪt tu kənˈtæk əs əˈɡɛn/
37. We appreciate your patience. /wi əˈpriːʃieɪt jɔr peɪʃəns/
38. We're committed to providing excellent customer service. /wɪər kəˈmɪtɪd tu prəvaɪdɪŋ ˈɛksələnt kʌstəmər ˈsɜrvɪs/
39. I'll do my best to assist you. /aɪl duː maɪ bɛst tu əˈsɪst juː/
40. I'll make sure to follow up with you. /aɪl meɪk ʃʊr tə fɒloʊ ʌp wɪð juː/
41. I'll escalate this issue to my supervisor. /aɪl ˈɛskəleɪt ðɪs ɪʃuː tu maɪ ˈsuːpərvaɪzər/
42. I'll provide you with an update. /aɪl prəvaɪd juː wɪð ən ʌpdeɪt/
43. We apologize for any inconvenience. /wi əˈpɒlədʒaɪz fər ˈɛni ɪnkənˈviːnjəns/
44. We're working on improving our systems. /wɪər ˈwɜrkɪŋ ɒn ɪmˈpruːvɪŋ ɑʊr ˈsɪstəmz/
45. We appreciate your understanding. /wi əˈpriːʃieɪt jɔr ʌndərˈstændɪŋ/
46. I'll make sure to document this issue. /aɪl meɪk ʃʊr tə ˈdɒkjʊmənt ðɪs ɪʃuː/
47. I'll forward your request to the appropriate department. /aɪl ˈfɔrwərd jɔr rɪˈkwɛst tu ði əˈproʊpriət dɪˈpɑrtmənt/
48. I'll send you an email confirmation. /aɪl sɛnd juː ən ˈiːmeɪl kɒnfərˈmeɪʃn/
49. I'll send you a follow-up email. /aɪl sɛnd juː ə fɒloʊ ʌp ˈiːmeɪl/
50. I hope this resolves the issue. /aɪ hoʊp ðɪs rɪˈzɒlvz ði ɪʃuː/